SUPPORT

 

 CUSTOMER SUPPORT

For all Product support/ warranty inquiries, please email:

service@skelicorp.com


 

 
Address:
10900 Research Blvd Ste 160 PMB 1312
Austin, TX 78759
Email:
service@skelicorp.com
Phone:
+1 (806) 599-6298

    WARRANTY

    Warranty Information

    SKELI products are warranted to be free from defective materials and workmanship for life of the original purchaser. SKELI obligation under this warranty shall be limited to (1) repairing or (2) replacing any product upon inspection at SKELI and based on its discretion, is found to defective in material or in workmanship. This warranty is limited and does not extend to: careless handling, abuse and misuse, unauthorized adjustments or modifications, use of improper ammunition, excessive or unreasonable use, ordinary wear & tear, rust or corrosion, and barrel obstruction. Repairs are warranted for the duration of the original warranty and applies only to factory built products. 

     
    Disclaimer
     
    The warranty stated in this agreement is the sole and exclusive warranty pertaining to the product. SKELI disclaims any warranty express or implied, including, without limitation, any warranty of merchantability or fitness for a particular purpose. In no event shall SKELI, LLC be responsible for any indirect, incidental or consequential damages including, without limitations, lost profits, costs of delay, with respect to economic loss or injury to property or to third parties, whether as a result of breach of express or implied warranty, negligence or otherwise. Prior to returning any SKELI product for warranty work, you must receive return material authorization (RMA) from our customer service department. The contact information is shown below. Items must be returned prepaid to the address shown below. SKELI, LLC accepts no responsibility for items lost or damaged in shipping. Items that are returned and found to be Out-of-Warranty will be repaired at the customer’s expense; however, no work will be performed without the customer’s written authorization.
     
    Exclusive Remedy
     
    The remedies in this section and in the warranty agreement constitute the sole and exclusive remedies of any authorized customer, as well as its successors and assigns, for any defect in the product. 
     
    Export Control
     
    User acknowledges that any technical data furnished by SKELI in connection with this order may be subject to U.S. export control laws,including but not limited to the Arms Export Control Act, 22 USC § 2778, (AECA) and the International Traffic in Arms Regulations, 22 CFR 120-130, (ITAR) promulgated pursuant thereto. In this regard, User agrees that, unless it has obtained prior written consent from the U.S. Department of State, Directorate of Defense Trade Control (DDTC), they will not export, reexport, or transship, directly or indirectly, the goods, documentation, technical assistance, or any media in which any of the foregoing is contained, or other technology provided hereunder or the direct product thereof, to any country or to any non-U.S. citizen. 
     
    Warranty / RMA
     
    Warranty information can be submitted by either of the following methods. 
    • Please visit the SKELI Product Registration page to register our products online. 
    • Alternatively, you may also fill out our electronic warranty card and emailing to service@skelicorp.com.
    • To submit a paper warranty card received with your product, fill out the card and scan it or take a picture, then email it to service@skelicorp.com.